Explain how to develop improvement capability for organizational performance.

QUESTION 1Consider the following scenario:On December 7, 2000, the Cincinnati OSHA Office heard through media and police reports thatthere were two deaths at a nursing home in Ohio. OSHA determined that the FDA should take alead role in performing an investigation.Since the nursing home had many residents who had unhealthy respiratory systems, the nursinghome routinely ordered and received tanks that contained pure oxygen. During one delivery, thesupplier mistakenly delivered one tank of pure nitrogen in addition to the three tanks of pureoxygen that had been ordered. The nitrogen tank had both an oxygen and nitrogen label. Anemployee at the nursing home connected the nitrogen tank to the nursing home’s oxygen deliverysystem. This event caused two nursing home residents to die, and three additional nursing homeresidents were admitted to hospitals in critical condition. Within the following month, two ofthese three additional residents also died, bringing the total death toll to four.(Based on accident # 837914 from www.osha.gov)Write a 1,050- to 1,400-word paper in which your team compares the Normal Accident Theoryto the Culture of Safety model.Include the following in your paper: Explain what factors can play a role in organizational accidents similar to the onehighlighted in the scenario:o How organizational processes give rise to potential failures?o How can certain conditions influence errors and violations within theworkplace? (e.g., operating room, pharmacy, intensive care unit)o The errors and violations committed by “sharp end” individuals.o How the breaching of defenses or safeguards affect these accidents? Explain why the FDA, not OSHA, was responsible for investigating this case. Explain how the Culture of Safety model could have been applied to reduce risk inthis scenario. Explain the five general principles used in the Culture of Safety model. Explain actions that could have been taken to manage risk by applying each of the fivegeneral principles used in the Culture of Safety model to this scenario. Cite at least 3 peer-reviewed, scholarly, or similar references and your textbook to support yourinformation.Format your paper according to APA guidelines. QUESTION 2Research inpatient and ambulatory or ancillary health care organizations.Inpatient health care organizations:HospitalsAmbulatory or ancillary health care organizations:Dialysis ClinicLaser Eye ClinicPharmacyAs a team, select one inpatient health care organization and one ambulatory or ancillary healthcare organization.Create a 12- to 15-slide Microsoft® PowerPoint® presentation (the title and reference slides donot count towards the total slide count) with detailed speaker notes in which you compare eachorganization and their quality management performance as an organization.Include the following in your presentation: Describe each of the health care organizations selected. Explain how to develop improvement capability for organizational performance.o What resources are needed to develop improvement capability?o Identify metrics used by each organization to measure each of the sixdimensions of high quality discussed in the Week Two Quality Dimensions andMeasures Table assignment.o Describe similarities and differences between the metrics of each organization. o How do these metrics help develop improvement capability for eachorganization?o What quality improvement tools are available to help develop improvementcapability? Explain transformational improvement in relation to organizational performance.o What transformational model(s) can be used to assist with transformationalimprovement in relation to organizational performance? Cite at least 3 peer-reviewed, scholarly, or similar references and your textbook to support yourinformation.Format your presentation according to APA guidelines.

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